Refund Policy
Customer Satisfaction Guaranteed:
We are committed to ensuring you are completely satisfied with every purchase. If you're not fully happy with your product, you may return it within 7 days of receiving your order.
To be eligible for a return or exchange, the product should be in like-new condition with at least 90% of the original contents intact.
Return & Exchange Conditions & Process:
- To start a return, you can contact us at our Whatsapp number +92 300 7974206 with receipt or proof of purchase
- Product should be in like-new condition with at least 90% of the original contents
- Same condition that you received it, unworn or unused, with tags, and in its original packaging
We'll inspect the product's condition and share the return address with you.
We aim to handle all return and exchange requests swiftly, typically processing them within 5 to 7 business days after receiving our product back.
If more than 5 to 7 business days have passed since we’ve approved your return, please contact us at our Whatsapp number +92 300 7974206.
Important Notes:
- Delivery charges are non-refundable
- Tester Set is non-refundable
- There is No Refund or Exchange on Wholesale items
- For Crazy Deals, you will return full deal items not partial items
- For exchanges, customers are responsible for return shipping costs
- If your product arrives damaged, leaking, or incorrect, we will cover all return shipping fees
We strive to make your return experience as smooth as possible, ensuring you have confidence in shopping with us.